How to say "Indicate prior completion" to your boss
Level 1: Thank you for reaching out. Just to confirm, this particular phase was completed on [Date] and the relevant documentation/output can be found in [Location/Link]. Is there anything specific you needed regarding that outcome?
Level 2: I appreciate you following up on this. We concluded that phase on [Date], and I believe [Relevant Stakeholder/Team] took over from there. Perhaps they can provide further context or the next steps you're looking for?
Level 3: Referring to the [Project Plan/RACI Matrix/Initial Scope Document], the deliverable for that stage was finalized on [Date] as per our agreed-upon timeline. All associated documentation was uploaded to [Shared Drive] under the 'Completed' folder, aligning with standard operational procedures. Did you require a re-review of the sign-off criteria?
Level 4: To be clear, the work on [Specific Task/Phase] was completed and formally closed out on [Date], impacting resource allocation for current priorities. Revisiting this now would require re-prioritization and potential delays to other in-flight initiatives. Could you clarify the urgency and potential impact?
Level 5: It's done. Again.
How to say "Indicate prior completion" to your client
Level 1: Thank you for your inquiry. We can confirm that phase was successfully completed on [Date], and the associated outputs were delivered/made accessible via [Link/Portal]. Please let us know if you require further details or a walkthrough.
Level 2: We appreciate you seeking an update. Just to reiterate, the [Specific Milestone/Deliverable] was finalized and presented/shared with your team on [Date]. Are you perhaps looking for information regarding the next steps, or a review of that particular outcome?
Level 3: As documented in our [Statement of Work/Project Charter/Previous Meeting Minutes] and subsequently signed off on [Date], the [Specific Deliverable] was completed and submitted. All relevant assets are archived and accessible within [Client Portal]. Could you clarify which aspect of its completion requires further discussion?
Level 4: To ensure clarity, the specified scope of work for that phase was completed on [Date] and formally accepted. Any request to re-evaluate or modify that completed work would constitute a scope change and would need to be formally processed, potentially impacting current timelines and budget.
Level 5: Read the contract.
How to say "Indicate prior completion" to your coworker
Level 1: Thanks for checking in. Just wanted to let you know that I actually completed that component on [Date]. The output/information should be available in [Location/System]. Let me know if you're having trouble locating it.
Level 2: Appreciate you following up. I believe that particular piece was wrapped up on [Date]. Are you looking for specific details or just a general status update? I can point you to the right resource if needed.
Level 3: As per our [Team Stand-up/Slack Channel/Email Thread] on [Date], the task you're inquiring about was indeed completed. All relevant deliverables were logged in [Shared Drive] under 'Finalized Items - Sprint [X]'. Perhaps referring to the project board would clarify its current status.
Level 4: To clarify, that specific deliverable was marked complete on [Date] and handed off. If your current task depends on it, please ensure you're working with the most up-to-date information, as re-evaluating completed items impacts my current commitments.
Level 5: Were you even listening?
