Bossa Nova's workforce strategy from 2020 to 2026 was predominantly defined by a severe contraction phase, initiated by significant operational adjustments early in 2020. The company experienced initial layoffs and furloughs, indicating an immediate need for workforce recalibration. This trend culminated dramatically on November 2, 2020, following the termination of its pivotal Walmart contract, which directly necessitated a substantial reduction of approximately 50% of its total personnel. This period unequivocally reflects a reactive strategy, driven by critical external market shifts and the loss of a major revenue stream, rather than proactive internal restructuring for efficiency gains or a strategic pivot towards emerging technologies like AI, as no supporting data indicates such internal rationales. The available information exclusively details a period of significant downsizing and retrenchment. Analysis of any subsequent workforce expansion, stabilization efforts, or further strategic adjustments through 2026 is precluded by the absence of relevant data beyond late 2020, leaving the company's long-term trajectory and any potential recovery or reorientation post-2020 unquantified within the provided scope.