- 🔴Recruiting & HR (90%) ─ Reason: Hiring pipelines dried up.
- 🔴Product Management (80%) ─ Reason: Feature bloat, strategic re-evaluation.
- 🟡Brand & Growth Marketing (75%) ─ Reason: Brand fluff, performance underwhelmed.
Layoffs & Culture at Kiwi.com
THE NUMBERS
THE SCALE
HISTORY
- 🔴Recruiting & HR (90%) ─ Reason: Hiring freeze makes role redundant.
- 🔴Marketing (Brand & Content) (80%) ─ Reason: Discretionary spend cut for profit.
- 🟡Mid-level Product Managers (75%) ─ Reason: Consolidate products, prioritize core features.
- 🔴Customer Support/Service (95%) ─ Reason: Plummeting travel volume; overstaffed for crisis.
- 🔴Sales/Business Development (90%) ─ Reason: No travel demand; new growth halted.
- 🔴Marketing/Growth (85%) ─ Reason: Cost-cutting; acquisition budgets frozen.
THE ANALYSIS
Kiwi.com's workforce strategy from late 2020 through early 2026 has been characterized by a pronounced and sustained period of contraction, marked by successive, significant personnel reductions. This trend initiated in December 2020 with an internal restructuring impacting 200 roles, signaling an early phase of organizational recalibration. The subsequent imperative to reduce operational costs became acutely evident by February 2024, when a substantial round of 216 layoffs affected 18% of the total staff, reflecting a clear strategic pivot towards fiscal optimization. This pattern of aggressive downsizing persisted into January 2026, with the latest round of 250 cuts explicitly targeting the stabilization of the company's finances. The consistent application of workforce adjustments across these years underscores a primary, unwavering focus on financial prudence and operational efficiency. Each reduction, from the initial restructuring to the recent 2026 cuts, collectively illustrates a strategic response to market pressures and an ongoing commitment to achieving long-term fiscal stability through a leaner operational model.
Kiwi.com has eliminated a total of 666 positions across 3 workforce events.













