OTIOSE/THE DISPOSABLE INDEX/Zendesk

Tech Layoff Tracker & Corporate Hypocrisy Database (2020-2026)

Layoffs & Culture at Zendesk

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THE NUMBERS

-821 EMPTOTAL DISCARDED

0.5%WORKFORCE IMPACT

THE SCALE

REDUCED BY 0.5%

PEAK WORKFORCE (EST.)180,821 EMP

CURRENT WORKFORCE180,000 EMP

HISTORY

-100 EMP(2026.03)

"Workforce adjustment or organizational change."

🩸 LIKELY CASUALTIES (AI ESTIMATE):🔴Recruiting & Talent Acquisition (95%) ─ Reason: Hiring demand cratered; overstaffed.
🔴Program / Project Management (85%) ─ Reason: Process overhead; de-layering for efficiency.
🔴Specific Product Engineering (80%) ─ Reason: Unprofitable feature teams pruned for focus.
🤷 CORPORATE BS LEVEL:N/A

📰 VIEW SOURCE →

-51 EMP(2025.02)

"Workforce adjustment or organizational change."

🩸 LIKELY CASUALTIES (AI ESTIMATE):🔴Recruiting & Talent Acquisition (90%) ─ Reason: Hiring freeze renders role obsolete.
🔴Junior Customer Support / Tier 1 (80%) ─ Reason: AI automation handles routine inquiries cheaper.
🟡Sales Development Representatives (SDRs) (75%) ─ Reason: Inefficient lead generation, focus on enterprise.
🤷 CORPORATE BS LEVEL:N/A

📰 VIEW SOURCE →

-320 EMP(2023.05)

"Hiring outpaced business, macroeconomic conditions"

💀 TRANSLATION: Blaming the economy because blaming our strategy would get the CEO fired.
🩸 LIKELY CASUALTIES (AI ESTIMATE):🔴Recruiting & HR (90%) ─ Reason: Hyper-growth illusion breaks, hiring freezes.
🔴Sales Development Representatives (80%) ─ Reason: Missed growth targets, costly overhead.
🟡Mid-level Management (75%) ─ Reason: Middle management bloat, streamlining efforts.
🤡 CORPORATE BS LEVEL:
85%

📰 VIEW SOURCE →

-350 EMP(2022.11)

"Workforce adjustment or organizational change."

🩸 LIKELY CASUALTIES (AI ESTIMATE):🔴Recruiting & Talent Acquisition (90%) ─ Reason: Hiring freeze, overstaffed during boom.
🔴Sales & Business Development (85%) ─ Reason: Underperforming segments, shifted sales strategy.
🔴Marketing (Demand Gen/Growth) (80%) ─ Reason: High customer acquisition costs, efficiency drive.
🤷 CORPORATE BS LEVEL:N/A

📰 VIEW SOURCE →

Zendesk has eliminated a total of 821 positions across 4 workforce events.

Layoffs & Culture at Zendesk

THE NUMBERS

THE SCALE

HISTORY

Other Big Tech Layoffs